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Our travel team will reply to the email or phone number you provided, usually within one business day. This page confirms only that your request was sent. It is not a booking confirmation, order confirmation or payment receipt. No payment has been taken.

Service provider

phylentis.com LLC
EDRPOU: 34841497
15 Khreshchatyk Street, Business Center Horizon, 4th Floor, Kyiv, 01001, Ukraine
Email: contact@phylentis.com
Phone: +380 733 789 9860

Managing Director: Lucas Bauer.

Terms, refunds and complaints

Tourist service contents, price, cancellation and refund rules are published before any booking or payment. Any booking is binding only after we send a written offer and you accept it. Statutory consumer rights are not waived. Complaints: contact@phylentis.com or +380 733 789 9860; we aim to reply within 10 business days. You may also contact the State Service of Ukraine for Food Safety and Consumer Protection or a court.

Legal basis

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