Travel Information and Visa Disclaimer

1. Visas, entry and health requirements

Visa approval, entry permission and health requirements are decided solely by the destination authorities. We do not guarantee that any visa or entry clearance will be granted and are not liable for decisions of embassies, consulates, border or health authorities. Requirements change without notice — verify them with the relevant embassy before booking and before departure.

2. Advisories, safety and security

Safety conditions, weather, transport and official travel advisories change at any time. Our information is general and does not guarantee the safety or availability of any destination, service or route.

3. Insurance

We strongly recommend comprehensive travel and medical insurance, including evacuation and repatriation, for the whole trip. Insurance is included only where stated in the confirmed offer.

4. Prices, itineraries and availability

Prices, itineraries, inclusions and availability are indicative until confirmed in writing and may change due to currency movements, supplier conditions or force majeure. This page is not a public offer; the confirmed booking terms prevail.

5. Traveller responsibility

You are responsible for valid documents, correct personal data, deadlines and compliance with local law.

6. Complaints and disputes

Send complaints to contact@phylentis.com or call +380 733 789 9860. Your statutory rights are not limited and no mandatory pre-litigation procedure applies.

7. Legal basis

Published under Закон України № 324/95-ВР «Про туризм» від 15.09.1995, Закон України № 675-VIII «Про електронну комерцію» від 03.09.2015, Закон України № 3153-IX «Про захист прав споживачів» від 10.06.2023 and Закон України № 270/96-ВР «Про рекламу» від 03.07.1996. Personal data and cookies: Закон України № 3674-IX «Про захист персональних даних» від 25.04.2024, Закон України № 1089-IX «Про електронні комунікації» від 16.12.2020.